What Sets Us Apart

What Sets Us Apart


Boardman-Smith Funeral Home & The Butler Differences

Boardman-Smith Funeral Home is a Butler Family Funeral Home. Our difference is encompassed in what we feel is our obligation—to create an exceptional experience by educating you on your options, supporting and honoring your choices, and then investing in and implementing your choices with and for you.

Investment: We have made the investment in people, facilities, and options to create an exceptional experience during a difficult time. And, once you make your choices, we “invest” in making your experience the most meaningful and healing experience it can be.

We offer a 100% Service Satisfaction Guarantee: Our staff is courteous and sympathetic…our facilities are comfortable and spotless…and our services and ceremonies are handled with dignity and respect. If you are not completely satisfied with any of our professional services or facilities, you will not be charged for that service.

Complete Support Services: Our service to you doesn’t end with the ceremony. We follow-up with you and provide continued support through an extensive in-house library of grief-related brochures and books, an online grief library in association with Dr. Alan Wolfelt, Director of the Center for Loss and Life Transition, and access to 24-hour, year-round telephone counseling. We also offer an annual Holiday Help program to assist families not only during the holiday season, but other significant days such as birthdays and anniversaries, as well.

Value: There are many factors that influence the choice of a funeral home, such as reputation, integrity, service, standards of care, or price. If you take everything into consideration, you will find us to be the best choice and an exceptional value. Our services and ceremonies are truly exceptional, and we will help you have the most meaningful experience possible as you say good-bye to your loved one."

When planning a funeral at the time of need or in advance, there are many decisions to be made. Perhaps one of the most important is which funeral home to consider. Selected Independent Funeral Homes (SIFH), a highly regarded organization, can provide you with recommendations. SIFH evaluates their members on the quality of their character, service, performance, and facilities. Only funeral homes that meet their strict criteria are invited to be affiliated with their association. Boardman-Smith Funeral Home, as a Butler Family Funeral Home, is a member of this exclusive organization. By choosing an SIFH funeral home, you can be assured of the utmost professionalism and sensitivity during your family's time of need.

Standing: Chris Butler, Jack Butler
Seated: Val Butler, Audra Butler, Camilla Butler, Janice Butler

Boardman-Smith Funeral Home | (217) 544-7461
800 S. Grand Avenue West, Springfield, IL 62704

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